Burst Pipe Repairs in Byron Bay, NSW
What is included
What Is Included in Our Burst Pipe Repairs
- We shut the stop tap, then open the lowest tap so the last of the water drains away.
- We trace the wet patch back along the pipe, because the stain is not always where the split is.
- We cut an opening in the wall, ceiling or floor over the damaged pipe, as small as we can.
- We check the pipe on both sides of the split, because it may not be the only weak spot.
- We cut out the split section and join in new pipe with fittings that suit the pipe already there.
- We turn the water on slowly, watch every new joint and leave the opening uncovered until it stays dry.
- We show you the opening we cut and any areas still wet, so you know what is left to repair.
- Last, we tell you plainly if the other pipes in that wall look old enough to worry about.
Why us
Why Choose Us for Burst Pipe Repairs?
Licensed plumbers
Every burst pipe repairs job runs under Contractor Licence 477265C.
Tested and signed off before we leave
Everything we touch on your burst pipe repairs is tested before we go, you get walked through exactly what was done.
Local plumbers, not a call centre
A plumber answers the phone and the same faces come back if the job runs over a day.
How the job runs
Why the wet patch can mislead us
The first phone call
While you ring, close the stop tap if you can reach it, and move anything that water could damage. If you smell gas or anyone could be hurt, leave the area and ring 000. We will ask where you first noticed water, which room is wet, and whether the stain is on a wall, a ceiling or the floor.
What we tell you on site
Once the water is off and we can see the pipe, we show you what split and where. We tell you what the repair involves and how much of the wall, ceiling or floor has to open up. If the pipe has more weak spots along it, we say that too, and you decide what to do about them.
The pipe repair and handover
Once you agree, we cut out the split section and join in new pipe. We turn the water back on slowly and watch each new joint while it holds pressure. Before we go, we show you the opening we cut and tell you what is left to dry and repair.
Common questions
Frequently Asked Questions
Which areas do you cover?
We work across Byron Bay and the Northern Rivers, from Ewingsdale and Bangalow through to Tweed Heads and Murwillumbah. There are sixteen places on the service areas page. If your town is not on the list, give us a call and ask.
How do I get in touch?
Use the call and email buttons on any page, or the contact form. There are two phone numbers and two email addresses, and you choose which one to use. For anything urgent, call rather than write.
What should I have ready when I call?
Your town, what is happening and when it started. If you can, take a photo or a short video of the problem, and note the age of the house and where the water main is. It helps us bring the right parts.
Do you do small jobs?
Yes. A dripping tap, a running toilet or a slow drain is a normal job for us. Describe what you can see when you call.
Can you clear a blocked drain without digging?
Often the first step is to clear it from the nearest access point, then run a camera through to see what caused it. If the pipe is cracked, roots have grown in or a section has dropped, clearing only buys time, and the footage shows you what is going on.
What should I do if a pipe bursts?
Close the main tap, open a tap at the lowest point to drain the line, and switch off a leaking hot water system at the wall. Move anything electrical out of the water's path, then call us.
Can you find a leak I cannot see?
Hidden leaks often show up as damp patches, a water meter that moves when everything is turned off, or a bill that suddenly jumps. We trace the pipework to find the source before anything is opened up.
Do you repair hot water systems as well as replace them?
Yes, we do both. Whether a repair or a replacement makes sense depends on what has failed, and we explain what we find so you can decide.
What should I do if I smell gas?
Leave the area straight away and do not switch anything on or off, including lights. Ring 000 from outside, then call us once you are safe.
Do you do gas fitting?
Yes. Gas fitting and gas plumbing is one of our services, from connecting appliances to running pipework. Describe the job when you call.
Do you install septic systems?
Yes, septic system installation is one of our services. The job depends on the block, so tell us about your property and what you have now when you call.
Do you do bathroom and kitchen plumbing for renovations?
Yes, the plumbing side: moving and connecting taps, basins, toilets, showers, sinks and waste. Tiling and building are for other trades.
Related work
Other jobs we get called out for
leak detection and repairs
Hidden leaks found and repaired in homes across Byron Bay and the Northern Rivers, from dripping fittings to wet patches in the yard.
Read moretoilet repairs and installation
Toilets repaired and replaced across Byron Bay and the Northern Rivers, from running cisterns to full suite installs.
Read moretap repairs and replacement
Dripping taps repaired and worn taps replaced in kitchens, bathrooms and laundries across Byron Bay and the Northern Rivers.
Read moreServing Byron Bay and The Surrounding Areas
Where we work
Ready when you are
Book Burst Pipe Repairs in Byron Bay Today
Send a short video of the wet patch with a torch or phone light along the wall or ceiling beside it, plus a photo of your stop tap. That shows us the shape of the stain and whether you can shut the water off yourself. If water is still running and you cannot reach the tap, say so when you send it.
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