Plumber in Pottsville, NSW
Working across Pottsville's creek, koala bushland and the Overall Drive estates
Pottsville sits between a tidal creek and the sea on the Tweed Coast, on ground that was once a tea tree swamp. Locals call the creek The Creek. Council's Pottsville Environment Park lies between the arms of Cudgera Creek, with mangrove and fresh water wetlands and boardwalks through them. Around the older village, with its shopping village and beachfront streets such as Elanora Avenue, the newer estates have spread: Koala Beach just to the north, Black Rocks and Pottsville Waters along Overall Drive, and Seabreeze off Seabreeze Boulevarde.
Many Pottsville blocks back onto something, whether bush, the wetland park, the creek or a reserve. Koala Beach was designed with raised fences so koalas can move through, and with speed bumps near where they cross the roads, so take the streets slowly. Near the creek and the park the land is low and wet by nature, so tell us if we should park on the street instead of the lawn. Tell us about gates, and which side of the block the water meter sits on.
Pottsville grew from 245 people in 1971 to over 7,000 in 2021, and the fastest growth came in the 1990s and 2000s. So most houses here are fairly new. Koala Beach began as a cattle property called Searanch and now has over 500 homes among its bushland. Black Rocks, Pottsville Waters and Seabreeze are estates as well. Houses of this age hide most of their pipework in walls, ceilings and floors, so a leak shows as damp long before you see a drip. The older holiday flats in the village are a different job, with older fittings.
What we do here most
What a village between a creek and the bush keeps needing
Pottsville's ground is wet, low or full of tree roots, and each of these four jobs starts with one of those.
Blocked Drain Clearing
Tree roots in a Koala Beach drain line
Koala Beach was laid out around the bush, with the trees kept and more planted among the houses. Roots go looking for damp, and the joint in a drain line is where they get in. We run a cable down from the nearest access point and cut the roots back from the inside. Then we run water through to see that the line drains clean, and tell you if roots are coming in at more than one joint.
Sewer and Stormwater Drainage
A back yard that stays wet after rain
The estates along Overall Drive sit on low ground by the creek, so a yard can stay wet after rain for a plain reason: the stormwater pit is full or the pipe running from it has silted up. We lift the pit lid and see where the water stands, then trace the pipe toward the street. We clear or repair what we find and run water through it to check it takes the flow.
Drain Camera Inspections
A camera down a holiday flat drain
Pottsville has holiday flats in the village, and where one drain carries several bathrooms, a blockage that keeps coming back usually has its cause further along the line. We put a camera in through the nearest access point and follow the pipe. On the screen you can see roots, silt, a dropped joint or another pipe joining in, and we decide the next step together.
Leak Detection and Repairs
A damp wall in an estate house
In a house built since the 1990s, the pipes sit inside walls and floors, so a leak shows up as swollen skirting or a meter that keeps turning. We close the water at the meter and watch whether the dial still moves. If it does, we listen along the walls and floors to find the wet point before any lining or tile comes off. Then we open the smallest area we can.
If it is urgent
If a pipe lets go in a Pottsville house backing onto bush or creek
- 1Close the stop tap at the water meter, usually near the front boundary, and switch off any leaking appliance at the wall. If water is coming from the hot water system, switch the system off at the wall as well.
- 2Leave the pit lids and drain covers in the yard closed while the ground is soaked, and keep well away from any power point near the water. Do not dig along the pipe yourself.
- 3When you ring, tell us your street and which estate you are in, whether the block backs onto bush, the wetland park, the creek or a reserve, and whether a fence or gate stands between the road and the meter.
Common questions
Frequently Asked Questions
Which areas do you cover?
We work across Byron Bay and the Northern Rivers, from Ewingsdale and Bangalow through to Tweed Heads and Murwillumbah. There are sixteen places on the service areas page. If your town is not on the list, give us a call and ask.
How do I get in touch?
Use the call and email buttons on any page, or the contact form. There are two phone numbers and two email addresses, and you choose which one to use. For anything urgent, call rather than write.
What should I have ready when I call?
Your town, what is happening and when it started. If you can, take a photo or a short video of the problem, and note the age of the house and where the water main is. It helps us bring the right parts.
Do you do small jobs?
Yes. A dripping tap, a running toilet or a slow drain is a normal job for us. Describe what you can see when you call.
Can you clear a blocked drain without digging?
Often the first step is to clear it from the nearest access point, then run a camera through to see what caused it. If the pipe is cracked, roots have grown in or a section has dropped, clearing only buys time, and the footage shows you what is going on.
What should I do if a pipe bursts?
Close the main tap, open a tap at the lowest point to drain the line, and switch off a leaking hot water system at the wall. Move anything electrical out of the water's path, then call us.
Can you find a leak I cannot see?
Hidden leaks often show up as damp patches, a water meter that moves when everything is turned off, or a bill that suddenly jumps. We trace the pipework to find the source before anything is opened up.
Do you repair hot water systems as well as replace them?
Yes, we do both. Whether a repair or a replacement makes sense depends on what has failed, and we explain what we find so you can decide.
What should I do if I smell gas?
Leave the area straight away and do not switch anything on or off, including lights. Ring 000 from outside, then call us once you are safe.
Do you do gas fitting?
Yes. Gas fitting and gas plumbing is one of our services, from connecting appliances to running pipework. Describe the job when you call.
Do you install septic systems?
Yes, septic system installation is one of our services. The job depends on the block, so tell us about your property and what you have now when you call.
Do you do bathroom and kitchen plumbing for renovations?
Yes, the plumbing side: moving and connecting taps, basins, toilets, showers, sinks and waste. Tiling and building are for other trades.
Everything we do here
Services in Pottsville, NSW
From roots in a Koala Beach drain to wet yards on the low ground along Overall Drive, the work in Pottsville follows the creek, the wetland and the bush.
Also nearby
We work in these towns too
Local, and on the phone
Tell us which Pottsville street you are on
Send us the street name and one photo of the back of the house, showing what the block backs onto: bush, the creek, a reserve or another house. That decides where we park, where we dig and what we bring.
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